So just what is a new customer?

In my recent work, and in the industry that I’m involved in, the words new, existing, customer, and unique get thrown around rather frequently. And frequently, their usage is incorrect. Marketers, advertisers and publishers know what they want (generally), but they for sure do not know how to express it. These are all terms bandied …

(A Strategy For) Making Better LinkedIn Connections

So LinkedIn is all about establishing great and useful professional connections with people. You joined LinkedIn so you could forge some great business contacts and find some interesting and influential leaders in your field. Yet all you seem to get are requests from headhunters or people you don’t really know (but somehow have your email, …

Active versus Passive Consumers

I had a little think about the differences between active and passive consumers this morning and it struck me as an interesting point and one worth elaborating on a little. Now this may not be the accepted definition (if there is one) of the different types of consumers as these are purely my thoughts so …